Terms and conditions

Introduction

These Terms and Conditions ("Terms") govern your use of iWild Casino's services, including but not limited to its online platform, mobile application, and any other products or services offered by the Company.

Purpose of the Terms

The purpose of these Terms is to provide a clear understanding between you (the "User") and the Company regarding the rules and regulations that govern your use of our services.

Acceptance of Terms

By creating an account, depositing funds, or otherwise using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

Age and Legal Restrictions

You must be at least 18 years old (or the age of majority in your jurisdiction) to use our services. If you are under the age of majority in your jurisdiction, please do not use our services.

Account Registration

To register an account with us, you must provide accurate and truthful information as requested on our website or mobile application.

Eligibility

You must be eligible to use our services in accordance with the laws of your jurisdiction.

KYC and Verification Requirements

We reserve the right to request identification and/or proof of address documentation from you to verify your account and identity.

Responsibility for Account Security

You are responsible for maintaining the confidentiality of your account details, including but not limited to your username, password, and any other security information.

Deposits and Withdrawals

We accept a variety of payment methods, including credit cards, e-wallets, and cryptocurrencies.

Accepted Payment Methods

You can find a full list of accepted payment methods on our website or mobile application.

Minimum and Maximum Limits

There are minimum and maximum limits for deposits and withdrawals, which may vary depending on the payment method used.

Processing Times and Fees

Processing times and fees will be determined by the payment method used and may be subject to change.

Anti-Money Laundering Policy

We have a strict anti-money laundering policy in place to prevent any suspicious activity.

Bonuses and Promotions

Bonuses and promotions are available on our website or mobile application, but may not be available for all users.

How Bonuses Are Credited

Bonuses will be credited to your account as per the terms of the promotion.

Wagering Requirements

Wagering requirements apply to bonuses and must be met before any winnings can be withdrawn.

Expiry and Abuse Clauses

Bonuses and promotions may have an expiry date, and abuse of these offers will result in them being withdrawn or terminated.

Gameplay and Fairness

We use a random number generator (RNG) to ensure fair gameplay.

RNG Usage

The RNG is regularly audited and tested for fairness.

Game Malfunctions

If a game malfunctions, we will investigate and take necessary action to resolve the issue.

Limits on Play and Responsible Gaming Tools

We offer responsible gaming tools to help you manage your playtime and bets.

Responsible Gambling

We promote responsible gambling practices and provide links to support organizations for those who may need assistance.

Self-Exclusion Options

You can exclude yourself from our services for a specified period or permanently.

Deposit, Wager, and Session Limits

You can set deposit, wager, and session limits to help manage your playtime and bets.

Help and Support Links

We provide links to support organizations that offer assistance with responsible gaming.

Prohibited Activities

Engaging in any prohibited activity may result in account suspension or closure.

Bonus Abuse

Bonus abuse includes but is not limited to, intentionally losing to receive a bonus, claiming multiple bonuses on the same game, or exploiting any other aspect of our promotions.

Fraud, Collusion, or Manipulation

We have zero tolerance for fraud, collusion, or manipulation in any form.

Use of Bots or Automated Systems

Using bots or automated systems to play games is strictly prohibited.

Account Suspension and Closure

We reserve the right to suspend or close your account at any time without notice.

Voluntary Account Closure

You can request to close your account by contacting our customer support team.

Breach of Terms

If you breach these Terms, we may suspend or close your account.

Inactivity and Dormant Accounts

Inactive accounts will be subject to dormancy fees or closure.

Privacy and Data Protection

We collect personal data in accordance with our Privacy Policy.

Information Collected

The type of information we collect includes but is not limited to, your name, email address, phone number, IP address, and payment details.

Use and Storage of Personal Data

We use and store your personal data securely in accordance with the General Data Protection Regulation (GDPR).

Limitation of Liability

We are not responsible for any losses or damages resulting from system errors, third-party links, or other factors beyond our control.

Losses

You acknowledge that playing games involves risk and may result in financial loss.

System Errors

We reserve the right to correct any system error without prior notice.

Third-Party Links

By using our services, you agree to hold harmless any third-party links or services.

Amendments and Updates

These Terms may be amended or updated at any time by us.

Right to Modify the Terms

We reserve the right to modify these Terms without prior notice.

Notification of Changes

We will notify you of any changes to these Terms, but it is your responsibility to regularly review them for updates.