Responsible Gambling

Introduction

At iWild Casino, we prioritize responsible gambling practices that promote a safe and enjoyable gaming experience for all our players. As a licensed online casino, we are committed to adhering to the highest standards of regulatory compliance, ensuring that our games are fair and transparent. Our goal is to provide an entertaining environment where players can gamble responsibly.

We recognize the importance of promoting responsible gambling practices among our players, and we take proactive steps to prevent problem gambling. By supporting responsible play, we aim to create a positive gaming experience for all our customers.

What Is Responsible Gambling?

Responsible gambling means treating games as entertainment, rather than a source of income. It's about being aware of your spending limits and not chasing losses by increasing bet sizes. At iWild Casino, we understand that problem gambling can have serious consequences on an individual's life.

Warning signs of problem gambling include:

• Increasing bet sizes to chase losses
• Gambling beyond affordable means
• Neglecting personal or professional responsibilities
• Feeling anxious or distressed about gambling

Tools to Stay in Control

We offer various tools to help players stay in control:

• Deposit Limits: Set limits on the amount you can deposit into your account.
• Wagering Limits: Restrict the amount you can wager on a single game or session.
• Session Time Limits: Limit the time spent playing games to prevent excessive play.
• Reality Checks: Set reminders to check how much time and money you've spent gaming.
• Loss Limits: Restrict your losses by setting a limit on the amount you can lose.
• Self-Exclusion Options: Temporarily or permanently exclude yourself from accessing our games.

How to Request Limits or Exclusion

If you need help staying in control, we're here to support you. You can set limits or activate self-exclusion by:

• Contacting our customer support team via live chat, email, or phone.
• Accessing your account settings and following the prompts to set limits or exclude yourself.

Limits and exclusions will be applied as soon as possible. If you experience any issues, please don't hesitate to reach out to our support team.

Support for Problem Gambling

If you feel that your gaming habits are becoming problematic, it's essential to seek help. We encourage you to contact our support team or reach out to external organizations if you're struggling with gambling-related issues.

Problem gambling behaviors to look out for include:

• Chasing losses
• Borrowing money to gamble
• Lying about your gaming habits
• Neglecting other areas of life

If you're concerned about your own behavior or the behavior of a loved one, please don't hesitate to seek help. We recommend contacting:

• GamCare
• BeGambleAware
• Gambling Therapy

Protecting Minors

We take underage gambling very seriously and strictly prohibit players under 18 from accessing our games. To ensure minors are not gaming with us, we employ robust age verification methods. If you're a parent or guardian, consider using parental control software to restrict access to online casinos.

Resources and Useful Links

For additional support and resources, please explore the following:

• GamCare
• BeGambleAware
• Gambling Therapy
• Self-assessment quizzes and tools